Service Catalog
Managed Desktop Environment
CSC IT supports and manages Mac OS, Windows and Linux (RHEL, CentOS, Ubuntu) platforms. Supported environments are enrolled with campus approved Configuration Management Systems (CMS) in order to comply with university Endpoint Security Standard (EPS) regulations. EPS require implementation of security controls such as anti-malware, anti-virus, login authentication, host-based firewall, least privilege access, etc. Check the EPS regulation page for more information.
File Sharing
There are several file sharing solutions available on campus – it will depend on your business, academics, or research practices as well as the sensitivity of the data you want to share/store: Purple (Ultra-sensitive); Red (Highly sensitive); Yellow (Moderately sensitive); Green (Normal – not sensitive). For example, for CSC administrative staff, CSC IT recommends either Google Shared-Drive or Isilon NAS-share that can be mounted as a volume on your Windows/Mac OS/Linux desktop. If interested in the latter, contact us at csc_help@ncsu.edu include a description of your business application.
Alternatively, there are several research file share solutions offered through campus OIT. These include, individual research space, project-based storage, and Globus services. For more information about this particular services please see OIT’s research storage page.
Web Hosting
Depending on the type of Web presence you want to deliver (e.g. research, academic, or administrative), there is a wide range of options. CSC IT offers Web hosting services catered towards researchers and faculty who require specialized server-side Web technologies (perl, cgi, jsp, asp, etc) not necessarily provided at the university and college level. For all other personal, research group or administrative Web sites that require basic html and php support we recommend checking the campus Get On The Web site.
Version Control Services
The university offers GitHub version control services free of charge for any faculty or student of NC State university. To learn more about GitHub at NCSU visit https://docs.github.ncsu.edu/faq/
Additionally, CSC IT offers Subversion for faculty, researchers, staff, and affiliates who may not be eligible to access GitHub at NCSU or who specifically require those particular version control solutions.
Virtualization
CSC IT maintains a virtualization cluster in centennial campus for researchers and instructors who do not necessarily have the hardware and prefer letting CSC IT handle system administration and EPS compliance. For more details about the types of VMs that we offer, please visit our virtualization Web page [under construction]. Faculty and students are also encouraged to use cloud computing resources via the Virtual Computing Lab (VCL).
Software
CSC has software agreements with major software companies that allow CSC faculty and students download software free of charge and install it on their personal computers. Software available free of charge include Microsoft Software (except MS Office suite) and VMware host and client software.
See our software availability Web page for additional information and guidelines.
Computer Labs
The Computer Science department managess 4 labs that are used for teaching purposes only and not for general student use. Computer lab reservation requests are accepted when submitted by the instructors. Request can be sent to help_csc@ncsu.edu or complete this online form.
The department also has “Graduate Student Labs” equipped with Windows and RHEL managed desktops available to any currently enrolled CSC graduate student. For a list of these labs please check our facilities Web page and look under “Graduate Student Labs”.
Campus OIT group is responsible for supporting campus teaching classroom across main and centennial campus. Visit https://oit.ncsu.edu/my-it/hardware-software/unity-computer-labs/ for a list of their labs. College of Engineering also supports & maintains EOS labs for engineering students only. Visit EOS lab page for a list of labs.
IT Procurement
CSC IT assists faculty and staff with the consultation and procurement of computing equipment ranging from desktops/laptops, server equipment, printers, and any other computing device. Such purchases must be done via MarketPlace as stated here.
Printer Setup
CSC IT manages and supports various workgroup, individual, and lab printers. CSC IT managed printers have all been firewalled to restrict usage outside university regulation. Visit our printing policies and guidelines for more information.