Pre-Registration Frequently Asked Questions
FAQ’s specific to registration. General FAQs can be found here: https://my.csc.ncsu.edu/undergrad-advising/advising-faq/
I have an advising hold on my account. Do I have to/need to meet with an advisor?
How do I have the hold released?
How do I have the hold released?
Meeting: You are not required to meet with an advisor to have your term advisement hold released. Instructions on how to have your advising hold released are available here: https://my.csc.ncsu.edu/undergrad-advising/pre-registration-advising/.
You are always welcome to meet with an advisor for any reason. All members of the advising team are happy to help during drop in office hours if you have any questions or concerns. There is also an appointment request form for students who have time conflicts with all posted hours. Individual appointments may be limited during peak enrollment times.
Other holds will need to be reviewed by the department that put them there, please view MyPack for further information.
Advising Hold Release Instructions:
Short answer
Follow the steps here: https://my.csc.ncsu.edu/undergrad-advising/pre-registration-advising/
Longer answer
- Gather requested information from MyPack
- Create a semester plan (shared spreadsheet) using the information individual to you in MyPack and general for all Computer Science majors. Be sure to include things like planned study abroad/internships/co-op, etc.
- Submit the appropriate form (which includes a link to your semester planning sheet).
- Check your email for an automated note from Google that your form was received.
- Upon submission, a member of the advising team will review your form and plan. They will provide written feedback (via email) and release the academic hold. These emails can sometimes be very long, contain a variety of information, and are extremely important for you to read. This is the part that takes the longest, so your patience is appreciated as we want to give each student the same quality advising experience.
- Regardless of when your hold is released, you may adjust your shopping cart as needed. Once the hold is removed and your individual date and time have passed, you will be eligible to press the enroll button. You may then adjust your schedule until Census Day of the next term. After enrolling, check your degree audit to verify you have enrolled in the correct category of classes.
I thought my hold would be released in 24 hours after completing Form #1?
Forms submitted by the posted due date will be answered no later than 24 hours before your individual enrollment date. If your enrollment date is April 2, for example, you should hear back no later than April 1. If you submitted the form on March 15, we hope to have it to you sooner — but we can guarantee no later than April 1. As each form is manually reviewed by an academic advisor, it is not possible for a form to be reviewed within 24 hours of submission.
I submitted Form #1 late — will my hold still be released in time for me to register?
Forms submitted after the posted due date will be answered as soon as is practicable by the advising team. Priority is given to students who adhere to deadlines. Our team will do our best, but we can not guarantee to release holds for students who submit forms late for any reason.
How do I know if I submitted Form #1 correctly?
This Google form is set up to provide you an automated email with a copy of your responses. If you don’t get an email with a copy of your responses within 10 minutes of submitting, something went wrong and you did not submit accurately. Please be sure to submit correctly. Advisors cannot respond to forms that are not submitted.
Will I have enough time in between classes to get to the next class?
Please be sure to look at the location of the sections you’re enrolling in. You will want to leave at least 30 minutes to travel between campuses. You can usually get anywhere on the same campus within 15 minutes. It is not appropriate to consistently leave early or arrive late.
I want to waitlist a class or two, can I get my number of credit hours increased?
The Advising Office cannot temporarily increase the number of credit hours for a semester. The Coordinator of Advising is the only person who can approve an increase of credit hours and will only do so if you intend to take more than 18 hours in a given semester. In order to get such approval, a complete semester by semester plan through your intended graduation is needed (to include all degree requirements/high impact activities, etc.).
Waitlisting is not guaranteed and does not count towards enrolled hours for financial aid purposes. There is no set date for when re
When will seat reservations be removed?
here is no set date for when seat reservations are removed, this is different for each department.
The CSC Department does not remove seat reservations on lower level classes. For CSC 111, 113, 116, 216, 217, 226, 230, 246, and 316 — please use the enrollment request form (go.ncsu.edu/cscenrollment) if you are not a declared CSC major or minor. For other CSC classes, please review the “reserved seats” note on https://my.csc.ncsu.edu/undergrad-advising/csc-undergraduate-restricted-electives/.
For other departments, please review: https://my.csc.ncsu.edu/undergrad-advising/enrollment-contacts/
I think my enrollment date is wrong, whom should I contact?
Dates are set by Registration and Records, not your academic advising team. You may email [email protected] if you have questions about your individual enrollment date.
For students registered with DRO, if they believe their individual enrollment date does not reflect their approved accommodation, please email [email protected].
What major/minor should I add?
That can be a very personal decision. Each minor belongs to the department that offers the minor, so you will want to ask the minor advisor for all of their departmental policies. CSC is happy to allow you to count a minor class once for your minor and once for your major if the class exists in more than one category.
What GEP course(s) should I take?
That can be a very personal decision. We generally advise you to take courses that: you are interested in, meet degree requirements, you are eligible to enroll in, and fit in your schedule. As always, check your degree audit after enrollment to make sure the class you’ve enrolled in sorts into the category you intend.
A class isn’t in my degree audit where I thought it should be, what should I do?
First, check if it is in a different category. Classes that exist in more than one category will sort into the first category the degree audit comes across.
If it’s in the non-degree section, check the “details” of the category you want to put the class in and check that the class is part of that category. Keep in mind there are certain restrictions on GEPs or additional steps you may have to take if it’s a research/project or special topic class.
If you’ve followed all of those steps and feel the class should/can still be moved, please use the degree audit shift request form on our Forms page.
Can I sign up for courses that do not count toward my degree requirements?
While the University does not have any rules against this, we advise you to consider the following:
- Does the class have a lot of empty seats or is there a long waitlist? If there is a long waitlist, perhaps you should consider a different class to allow those that need the class for their degree requirements to enroll.
- Is this class required for a job, graduate program, or other opportunity?
- If you are on federal financial aid or a scholarship, they usually require that you are enrolled in at least 12 hours that go toward a degree requirement. So if this extra class is your 12th hour, it may not be fulfilling the “full time requirement” that you think it is. Please check with your financial aid or scholarship advisor, as appropriate.
When can I enroll in summer classes?
Summer class enrollment usually begins at the same time as enrollment for Spring classes. All three shopping carts are available in the Enrollment Wizard via a drop-down menu. We advise enrolling in Spring classes first, then Summer I, then Summer II (if applicable). Students have a longer window for summer enrollment, allowing time to edit summer schedules. For enrollment dates , important deadlines, and more, review the University’s Enrollment Calendar.
What is the purpose of completing the semester planning template?
Although NC State provides many tools* for semester planning, the advising team is also unable to see all of these tools at the same time in the way that allows them to best advise you. This is why we came up with a semester planning template. It’s a one-size-fits-all spreadsheet that you make a copy of and then can tailor to your individual needs. Once shared with the advising team, you can then go back and forth (synchronously or asynchronously). You can also include high impact activities you plan to engage in (like co-op, Study Abroad, etc.) or if you will be traveling, taking time off, etc.
The semester planning spreadsheet is best used for long term planning, but can also be used to help answer questions like “will dropping class x delay my intended graduation?”, “how long will it take me to graduate?”, etc. By using the prepared semester sequence in tandem with your degree audit, you can come up with a plan and then run it by an advisor. Each future semester may require just a bit of updating, but once you’ve done the hard work once — pre-registration advising should then be a breeze!
*Tools definitions:
- The degree audit is a list of all specific classes/categories you need to complete in order to achieve a specific major or minor. For Computer Science all degree plans are 121 specific hours, broken down into different categories.
- The semester sequence is a proposed plan for how to complete a degree from start to finish with no summers, no transfer credits, and in exactly 8 semesters. It meets all pre-requisites, is balanced, and was developed by each department. Students are advised to stick as closely to this plan as possible, but there are some items that can be swapped around depending on availability.
- The Pack Planner is a way to take classes and place them in a semester by semester plan. However, it doesn’t always work 100% correctly or give you the most accurate information. It also doesn’t allow you to see multiple plans at once (for example if you’re trying to decide between concentrations or minors, etc.).